The massive shift in the structure of labour away from traditional permanent employment to greater use of contingent labour presents significant management challenges to businesses and organisations.
- Create a roadmap – Assess from a holistic viewpoint the organisation’s ambitions and current areas for concern, taking into consideration marketing and industry trends. Create a plan with clear and agreed mutual goals for each stakeholder identified in the process.
- Manage transformation – Determine who is responsible for driving change and agree and gain buy-in from all stakeholders, especially Board and C-Suite level. Procurement leaders are already in a good position to head up this change management – they understand the suppliers and economic constraints.
- Change the goalposts – Consider overall value to the business rather than just pure cost play. Getting the best price will no longer be the ultimate goal for procurement. It will be a combination of finding the best talent, in the shortest timeframe at an attractive or acceptable price.
- Work together – Create a culture of cross-departmental sharing of responsibilities. Industry trends indicate a considerable blurring of roles and responsibilities between different departments. This trend needs to continue to achieve the benefits afforded by total talent management. Bringing together the necessary specialist skills from all areas of an organisation is key to form the right alliances to create best practice.
- Be data smart – Collect, append and supplement data to enable informed talent acquisition and management decisions. Utilise external services such as screening, certification or referencing to enrich your data and better facilitate the match between workers and tasks or projects.
- Invest in the right tools – Bringing the right tools to visualise and share insights with the wider organisation is also fundamental. Reducing rogue spend by introducing a ‘single source of the truth’ with the control of spend that procurement will appreciate and the control of talent quality that HR strives for, will enable a workforce strategy that is achievable today. With the right kind of support in place, procurement has the skills to lead the vision for global workforce management and harness the benefits of a growing contingent workforce.