Gartner Predicts 2021: HCM Technology Transformation


Organizations worldwide are responding to pandemic disruption and recovery with new HR processes that require technologies for workforce planning as well as new contingent labor tools.

In this report, Gartner predicts how leading companies will respond to Human Capital Management trends in 2021. Read it today.

Download this free industry report to:

  • Read how the need for business agility has shifted the cadence of business planning cycles
  • Understand the changing roles Procurement, HR, and Operations will play in strategic workforce planning
  • Learn why contingent labor usage will continue to increase across all businesses
Gartner predicts that companies’ post-pandemic digital transformation initiative must prioritize investments in workforce management and planning, and contingent labor tools.

“HCM and contingent labor providers will begin to deliver on the longtime vision (often marketed but rarely executed by clients) of total workforce management. In some cases, HCM vendors will develop native capabilities, but due to the complex nature of contingent labor systems and the vendor’s revenue model (which is not always software-dominated), most HCM vendors will continue to partner.”*

For a complete view of Gartner’s 2021 Predictions, download a complimentary copy this report.

*Gartner Predicts 2021: HCM Technology Transformation, 30 October 2020, Human Resources Research Team

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