I n a new a blog series, SOW-driven Shifts in the Temporary Labor Industry, IQNavigator will tackle the big changes we see in our industry, one topic at a time.

We will interpret these changes in a relevant and contextual manner for various industry participants, such as clients, MSPs, VMS providers, suppliers, analysts and more. Additionally, IQNavigator will highlight the underlying program methodologies supporting the procurement of services. Readers will learn about emerging market efficiencies and evolving practices, as well as persistent market weaknesses that still warrant change.

Several topics identified for publication in the blog include:

  • The Services Portfolio View
  • The Spend-Labor Split Paradigm
  • The Impacts of Service Layer Misalignment with Technology
  • Visibility, Control, Strategy – The New Wash, Rinse, Repeat

Much in the services procurement industry has changed in recent years and continues to evolve today. The fact that change is happening around us isn’t exactly breaking news. The amount of change though, and how we are reacting to it as an industry, is worth observing. Collectively, we seem to be assessing this unprecedented change by saying, “our industry has expanded beyond temporary labor staffing into program management of SOW spend.” While this statement is overwhelmingly simple and true, it is also a gross understatement.

Expanding a program’s scope to include SOW-based services spend has proven to be substantially disruptive to the core objectives of a traditional contingent labor program. This disruption is reshaping our industry landscape and will continue to do so moving forward. The challenge is synthesizing the vast amount of change in our industry and summarizing it in a way that is meaningful to the various industry participants. Until then, spend management opportunities that include SOW may appear uncertain, unsafe and underground.

My role as Director of the SOW product line at IQNavigator affords me the invaluable opportunity to field a variety of questions from clients, prospects, analysts and other industry participants on the fluctuations they are seeing relative to SOW. While there are a number of questions commonly asked, I’m continually surprised by the questions that never surface. In the upcoming blogs, I will provide thought-provoking coverage of SOW spend and you can be the judge of individual relevancy for your business.

The stated topics for coverage in these blogs are based upon my business interactions with industry participants here at IQNavigator as well as my experience as a buyer of professional services. I welcome your feedback if you have an SOW question or a topic you think deserves exploration. Feel free to reach out to me via email with your suggestion and follow me at @SOWgeek. As my fellow IQNers will attest, “there is no SOW question that Matherly won’t get all geeky about!” Stay tuned for the rest of this informative series.

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