G rowing up watching my brother earn his pilot’s license, I was amazed at the level of detail and precautionary measures he would take throughout the entire flight process. Not to mention the technologies most aircrafts are equipped with to ensure a safe journey. I was most fascinated by how a pilot is able to successfully navigate an aircraft with little to no visibility due to external conditions.
When utilizing the right technology the right way, a pilot is able to maintain enough control and visibility to make the necessary informed decisions to safely reach their destination.
So what does this have to do with managing your workforce—temporary and otherwise? When resources are spread across multiple business units and even geographies, how much visibility do you actually have? Research by Ardent Partners shows that on average, organizations only maintain visibility into 45% of their overall contingent labor.
What about the other 55%? By not gaining and maintaining a complete view of these workers, you can expose your organization to various risks, such as misclassification of non-employees or even improper access to systems and facilities. You can also miss out on operational efficiencies, cost savings opportunities, supplier performance measurements, and capitalizing on existing quality talent.
Your organization invests time, money and other resources into ramping up talent. They become an investment, an asset, and the return should be maximized. But when you lack visibility into your contingent talent and the tools to leverage them effectively for changing requirements, your strategic decision-making will fall short, and so will your contingent labor ROI. This is a prime example of your contingent labor program relying on outdated and unproven methods—which can be like “flying in the fog.”
How can you address these contingent workforce management challenges? A vendor management system (VMS) offers end-to-end visibility into each contingent worker, from sourcing and onboarding to offboarding. This deep level of visibility, backed by predictive analytics, properly equips organizations with the technology and expertise necessary to successfully manage their labor groups. Especially as the rate of temporary workers rapidly increases, the importance of having a clear and accurate view has never been more critical.
With the right technology in place, you can properly account for all of your workers, and onboard and offboard them according to your organization’s protocols. You can also properly source and manage the skillsets needed at competitive rates. Unsure of the skills, certifications or rates recommended for a particular position? A VMS with embedded predictive analytics can help with that too. Think of it as the instrument panel needed to guide you through the fog!