JACKSONVILLE, FLA., April 2, 2015 –
Beeline, a global leader in software solutions for managing the extended workforce, announced today that the company received three awards at the 9th Annual Stevie®
Awards for Sales and Customer Service. The awards were presented by the Stevie Awards, which organizes several of the world’s leading business award shows including the prestigious International Business Awards and The American Business Awards. Beeline received awards in three categories: Gold for Contact Center Leader of the Year, Silver for Customer Service Manager of the Year, and Bronze for Contact Center of the Year.
Michael Anthony, Beeline’s vice president of client services, was named Contact Center Leader of the Year
, receiving the Gold award. Vincenza Lobusta received Silver in the Customer Service Manager of the Year – Computer Software and Services
category for her service as manager of Beeline’s Client Solution Center. Beeline’s Client Solutions Center itself won Bronze in the Contact Center of the Year (Up to 100 Seats) – Technology Industries
These awards are the latest acknowledgement of Beeline’s focus on client engagement and improving the customer experience for users of extended workforce management software and services. The company’s customer support department was also named the gold winner of the Best Support Department category in the December 2014 Best in Biz Awards 2014.
“These awards reflect the strides we have made to set an example in our industry for providing superior customer service,” said Autumn Vaupel, Beeline chief operating officer. Receiving these Stevie awards for is a tremendous honor and a testimony to our employees’ talent and commitment to our clients’ success. I couldn’t be more proud.”
“Entries to the Stevie Awards for Sales & Customer Service awards have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”
This year’s Stevie Awards competition evaluated more than 1,900 nominations from organizations of all sizes and in virtually every industry, an increase of 27% over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges. Entries were considered in 54 categories for customer service, 50 categories for sales and business development achievements, and categories to recognize new products and services and solution providers.
The awards were presented to Beeline on February 27th during a gala banquet at the Bellagio Hotel in Las Vegas.
Beeline is a market leader in software solutions for sourcing and managing the extended workforce. Offering intelligent workforce solutions – including a Vendor Management System (VMS) and a Freelancer Management System (FMS) – Beeline helps procurement, sourcing, and human resources professionals optimize costs, reduce risks, and add value to their contingent labor programs. Award-winning business intelligence, superior technology, a global network of local knowledge, and service-driven colleagues dedicated to client success make Beeline an essential business partner for today’s leading enterprises. Beeline is a strategic and independently operated business unit of Adecco Group, the world’s leading provider of HR solutions. To learn more, visit www.beeline.com
About the Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com
, and follow the Stevie Awards on Twitter @TheStevieAwards.
Senior Marketing Manager