Buying organizations must understand what types of services they purchase and support these services with dedicated solutions that provide the critical capabilities necessary to source and manage these services.
IT leaders supporting procurement can use this research report to understand how different solutions support different types of service categories. Armed with this vital information, they and their procurement teams can match these capabilities to the needs of the organization.
For full details, download this industry report today.
Gartner does not endorse any vendor, product or services depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.