We use Boomi for File integration requests. Sample ticket request I-14699513


  1. login to Boomi https://platform.boomi.com/

  1. Click Menu beside Help

  1. Choose switch account. Search ‘Account name’ – Ex. Cameron
  2. Click Manage – Choose Atom Management

5. Click “Prod” under environments

6. Click Environment extensions under Administration (DO NOT DELETE THE ENVIRONMENT)

7. Click properties

8. Choose specified property – Ex.IQN Lingua code CAC Properties

9. Look for responseEmail To

10. Add the requested e-mail

Note: If there’s already an e-mail there, please do not remove/replaced them – just add the requested e-mail or update the e-mail if there’s already an existing e-mail for the users.