A payment request is invoiced on the set invoice day after the week ending date has passed.
Currently, Our format for dating Shell US invoices goes as follows:
Invoice Date: Wednesday
Bill Through Date: Wednesday
Cutoff Date/Time: Wedenesday, HARD cutoff of 8AM MST and then sent by EOD Thursday
By following this document, we will be able to check the ending date of a payment request:
In this ticket, the client is saying that the approved expenditure should have been invoiced on March 08, 2018 and asking the reason why this was not invoiced.
- Login to buyer Org
- Select Manage and hit Project payment Request
- Search for the Payment request Number
From here, we can see that the Expenditure date is 3/31/18 Saturday which means this expenditure will be invoiced on the next invoice day (Wednesday 05/04/18) after the expenditure date has passed.