I-14710868 – Basically, the client is saying here that they have not received the files that were supposed to be sent by the system.
Since the system failed to send this, we are going to send it to them manually. To do this, you may follow the steps below:
- Launch Boomi and find the concerned client.
- Go to Manage > Process Reporting
- Check the Past Week for active Processes. Those which have In & Out values
- click on the Hyperlink (2018-05-07 11:45:02 AM)
- Under the Mail tab, click on the hyperlink that says “Successes”
- Upon loading of the new window, you will see the files processed for that time. View the document that is needed by the client.
- Depending on the client’s request, download the needed files as per the client’s request.
- (NO Screenshot.) Convert the *.dat file to a *.csv file and send this to the client via SIQ