Reduce risk and add value to your organization by incorporating the often-overlooked service workers into your overall program.

Non-strategic outsourced services like janitorial, security, and facilities management pose a special risk to your organization. These service workers often represent more than 50% of the total number of non-employee workers, but unlike contingent or project-based workers, a central group or process does not typically manage them. Security is a prominent concern and our Outsourced Workers solution helps you ensure only authorized service workers gain access to your buildings and systems.

  • Identify the relationship between all service workers and their suppliers in one easy step.
  • Know and track all service workers with access to your data, systems, and buildings.
  • Ensure compliance with organizational policies by automating onboarding and offboarding processes for service workers.
  • Expedite the identification and management of large numbers of service workers.
  • Eliminate redundant data entry by integrating with security and HRIS systems.
  • Prevent unauthorized access by freezing the onboarding process for any failed background checks.
  • Validate service workers regularly to ensure they are not maintaining badge and/or system access longer than necessary.

Features & Benefits

Outsourced service workers are contracted through an outside firm on behalf of an organization to perform services that are usually not considered core to the organization’s business. Beeline Outsourced Workers solution encompasses the management and tracking of this non-strategic outsourcing. Examples of services performed by these workers include janitorial services, landscaping services, security guards, cafeteria workers, and snow plowing services.

Resource Management

Utilize a centralized repository to capture auditable information on all outsourced service workers who have access to your physical and intellectual assets. Your organization defines the business rules that control the flow of workers through the engagement, creation, and expiration cycle. Resource Management contains several features, including resource headcount, bulk upload to resource pool, amendments, extensions, and more.

Onboarding

Achieve automation of onboarding activities, such as background checks, asset management, and access management, to ensure compliance with your organizational policies. Onboarding contains several features, including third-party background check integration, HRIS system integration, onboarding notifications, alerts, and more.

Offboarding

Accomplish automation of offboarding processes for properly terminating service workers. Offboarding contains several features, including HRIS system integration (e.g., initiate deactivation of building access), offboarding notifications, alerts, and more.

Compliance

Ensure due diligence with automation of compliance processes. Compliance contains several features, including background check requirements and tracking, tenure requirements and enforcement, credentialing, and more.

Recertification

Verify that your service workers are still engaged through the supplier on file. This functionality provides automation of the process for suppliers to validate that service workers are still active. It also allows suppliers to respond to your requests by the deadlines you set. Recertification contains several features, including supplier request for validation, recertification workflow, and more.

Supplier Access Agreement

Establish a secure connection with suppliers. The Outsourced Workers solution requires suppliers to accept the supplier access terms, a click-through agreement presented at login (the first time they log in) before access is granted. Supplier access agreement contains several features, including online agreement, date/time acceptance, and more.

Master Service Agreement (MSA) Management

Track your service workers against their respective service agreements when you store your MSAs within the Outsourced Workers solution. By linking and reporting on resources per agreement, your organization can realize better controls as well as gain valuable data that can be leveraged when negotiating future service contracts.

As your workforce grows or business objectives change, we can help lead the way. Learn about additional solutions for your non-employee workforce:

Have a question? We’re happy to help.