success story
Public and private sector recruiter accelerates shift-based staffing with automation solution from JoinedUp
Recruitment provider positions itself for portfolio growth by embracing JoinedUp’s workforce management platform.
- Industry
- Recruitment & staffing
- Client Since
- 2022
- Category
- Shift-based temporary staffing
The challenge
Supporting dynamic growth
This expert recruitment provider delivers recruitment and staffing solutions to public and private sectors, including Social Work, Business Support and Administration, Residential Care, Professional, Technical, and other specialties. Growing and diversifying its business by partnering with local authorities and expanding into private sector recruitment, it needed a technology solution to automate its high volume, shift-based staffing business.
In addition to delivering creative and tailored solutions to meet their clients’ fast-paced scheduling requirements, the company needed better overall visibility to manage its activities more strategically and improve financial performance. As a local authority-owned business, the company reinvests its profits back into the public sector to support its local
communities.
The solution
Technology that inspires confidence
To fulfill the promises it has made to its clients, the company implemented JoinedUp, a comprehensive solution for sourcing, scheduling, and managing compliance of shift-based workers. Robust enough to support the UK’s largest postal service and courier company, JoinedUp is remarkably easy to learn and easy to use. By automating its high volume shift-based staffing processes using JoinedUp, the recruiter can confidently offer these services to more clients without sacrificing quality or putting undue stress on its operational resources.
27% increased productivity for staffing agencies
simply by managing their shift-based workforce using JoinedUp.
JoinedUp simplified shift fulfillment
including: manage split shifts, night shifts, weekend shifts, minimum guaranteed hour shifts, AWR (Agency Workers Regulations), sick or holiday policies, and skill types.
The results
Increased speed and efficiency
Shift-based temporary staffing is just one facet of this company’s resourcing business. But it can be a very hectic, time intensive area of specialization, requiring significant attention to detail to ensure that shifts are filled, changes are made as required, time and attendance are recorded, and invoicing and payment are timely and accurate. When done manually, these tasks are exacting, tedious, and potentially an inefficient use of highly trained resources.
With JoinedUp’s capabilities, the recruiter’s skilled operations team can automate many of these processes, providing value for both the company and its clients, including:
- Streamlined scheduling with instant visibility into shift schedules
- Simplified shift fulfillment to manage split shifts, night shifts, weekend shifts, minimum guaranteed hour shifts, AWR (Agency Workers Regulations), sick or holiday policies, and skill types
- “Recurring requisitions” for cyclical, short-term, and long-term assignments
- “Mass assignment management” including requests, work orders, timecards, rate adjustments, and notifications
- Intelligent rate management accommodating various rate structures and automates nuances specific to shift work, country by country
- Compliance risk mitigation
JoinedUp provides a scalable platform on which the client can build its growing business, delivering effective staffing solutions for both the public and private sectors and fulfilling its promise to give back to the local communities in which its people live and work.