Facilities giant gains shift oversight across 250+ locations

Managing a dispersed, high-volume workforce across the U.S. created several critical operational issues:

• Unapproved shifts: Suppliers could create shifts without authorization, leading to legal exposure since U.S. laws require payments if a worker clocks in, regardless of shift approval.

• Lack of shift control: Internal teams needed exclusive authority over shift creation to prevent rogue entries and protect the business.

• Inconsistent scheduling across regions: Scheduling across multiple regions and time zones led to frequent errors in scheduling and misaligned staffing needs.

• Delayed reporting & compliance risks: Overtime visibility was only available after timesheet approval, limiting proactive compliance - especially in states like California without strict OT rules.

• Onboarding gaps: Super users and suppliers lacked standard onboarding, slowing adoption and impacting daily operatons. 

The impact was immediate and measurable - JoinedUp delivered the visibility, control, and compliance the company needed to streamline operatons across hundreds of facilities.

• Gained full control over shift creation, eliminating unauthorized scheduling

• Achieved real-time visibility into attendance and labor costs across all 250+ sites

• Improved compliance with complex labor laws, including California's OT rules

• Boosted efficiency through better onboarding and streamlined reporting