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For organizations considering contingent workforce management technology, selecting a provider is more than simply choosing a software toolset.

As extended workforce sourcing and management options continue to evolve, selecting the right technology means choosing between philosophies as well as feature sets and functionality.

Below is a 10-point checklist of essential qualities to expect from a technology provider and its solutions.

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Headcount

Examine headcount trends, study details by your filter of choice and investigate anomalies. Quickly determine which job categories you have, how many individuals are working in each location, and where your workforce is located.

Request rate

Inspect request rate compliance trends, examine breakdowns, and explore key drivers for rate compliance. Analyze which locations are out of compliance by continually exceeding your target rates.

Spend

Evaluate spend trends, assess breakdowns, and identify cost-saving opportunities. Understand how much your program is spending, where excessive spending is occurring, and where costs can be reduced.

Time to fill

Analyze the time required by individuals, roles, or personas to complete the steps required to fill a request. Review related workflow performance metrics and explore key processes. Determine where you have bottlenecks so you can plan corrective actions.

Compliance

Monitor key information such as tenure, rate compliance, and cycle times, and classification, enabling you to manage and mitigate risks.

Supplier analysis

Create complete supplier scorecards that rank suppliers against each other based on their performance.

Rate intelligence metrics

Analyze bill rates between suppliers, job titles, average bill rates, ranges, and how actual rates compare to standard rate cards.

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A key element of any technology is its integration with your other enterprise applications. Your VMS should integrate seamlessly with your enterprise software applications — your finance, HR, contract management, procurement, ERP, portfolio management, and other systems — whether they’re on-premises or in the cloud.

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As extended workforce sourcing and management options continue to evolve, selecting the right technology means choosing between philosophies as well as feature sets and functionality.

Make sure the technology you select can grow with your program, encompassing all categories of contingent labor to support any total workforce optimization initiatives your business requires — now or in the future. It costs no more to buy a future-proof solution, and you will be glad you did.

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