success story
Beeline aids travel marketplace with contingent workforce risks in 60+ countries
- Industry
- Digital travel marketplace
- Client Since
- 2022
- Category
- Contingent Staffing, Resource Tracking
The challenge
This client has grown from a small European start-up to one of the world’s largest digital travel marketplaces. In addition to its full-time staff, the company depends on an external workforce of contingent workers, independent contractors, and outsourced service providers in more than 60 countries who perform both short- and long-term project work.
It is critically important to classify these workers properly in accordance with local laws and regulations. Without centralized ownership of extended workforce compliance, the company risked litigation, fines, reimbursement of statutory remittances, adverse publicity, and reputational damage.
To optimize external labor costs, they needed to streamline talent engagement and ensure all work assignments and supplier agreements were sourced competitively in the open market.
Contingent workers pose significant risk for companies in terms of legal compliance, they can be costly and time consuming to acquire, and require dedicated systems and processes to ensure they are a high level of quality.
The solution
Reduce risk and enhance quality with Beeline
Consulting with their managed services provider (MSP), the client chose a phased implementation of Beeline Extended Workforce Platform, starting with contingent staffing in the Netherlands and UK and resource tracking in 64 countries.
Beeline discovered hidden cost & overpayment
for talent and unfulfilled statements of work (SOW).
Beeline introduced resource tracking in 64 countries
to help reduce compliance risk at a global scale.
The results
Eliminates prepayment of incomplete contracts
- Increased visibility disclosed hidden costs, including overpayment for talent and unfulfilled SOWs.
- Real-time resource tracking helped properly identify and classify contingent talent.
- Process automation reduced manual, time-intensive work.
- Data-driven insights support better program governance and smarter staffing decisions.
Before implementing Beeline technology, the client had difficulty engaging the specialists it needed to support its growing global operations. The business lacked a consistent sourcing strategy, and its talent acquisition processes varied considerably from country to country. Now, the organization has a scalable sourcing automation solution that enables it to reduce risks and optimize contingent workforce costs. At the same time, it is improving talent quality while standardizing its talent acquisition and management processes to support its business goals.