Solutions

Size

Solutions

Benefits

Products

Workforce solutions

Compliance

Supplier solutions

Insights
Partners

Beeline Partner Ecosystem

Find a partner

About us
Support
Talk to sales
Free demo
    search
    OCT 2023 Joinedup_by_beeline_White

    Client services

    Consultative, partnership-driven service

    Beeline’s service model is built on long-term value, proactive consultation, and personalized support. From implementation to optimization, we ensure your program continually evolves to meet your business goals. 

    See how it works
    Support header-1
    Icon_JU_team2

    Dedicated partnership

    Hands-on approach from expert guidance, tailored solutions, and measurable results.

    Icon_JU_ideas@4x

    Consultative model

    Ongoing guidance that deepens over time — not just reactive issue resolution.

    Icon_JU_cv@4x

    Commitment to client education

    Certification programs that expand your team’s knowledge, skills, and program expertise.

    Your program delivers the most value when backed by a consultative service model that aligns with your operational and strategic goals

    Continuous, consultative support

    VMS technology is critical for today’s contingent workforce programs. Beeline delivers the best workforce orchestration technology solutions, backed by a dedicated service model that evolves alongside your business to drive continuous innovation.

    As a JoinedUp by Beeline client, you’re paired with a Client Support Manager (CSM) and Client Operations Manager (COM) who act as your strategic and operational partners. Your CRM champions strategic growth and alignment, while your COM ensures day-to-day operational excellence and continuous improvement. Together, they provide proactive guidance, assisted by Beeline’s 24/7 global support team. This model goes far beyond traditional support desks to deliver a true consultative partnership - from implementation through the entire lifecycle of your program.

    • Best-practice recommendations tailored to your program
    • Guide program evolution by proactively suggesting new features and functionality to ensure continuous improvement
    • Collaborate with you to optimize processes and drive innovation

    This proactive, forward-looking support focuses on maximizing long-term value, not just resolving issues as they arise.

    Request a demo
    3 hexagon image - BE client services big

    Ready to evolve your contingent workforce program?

    The Beeline client services model ensures your program thrives — combining technology, strategy, and partnership to deliver measurable business outcomes. Let’s build your success together.

    Contact us

    Customers using JoinedUp report:

    30-50%

    reduction in admin time through workflow automation

    40%

    faster shift fulfillment, especially during peak periods

    60%

    lower no-show rates and miscommunications thanks to built-in alerts

    FAQs

    Your questions, answered.

    JoinedUp is for shift-based employers, staffing suppliers, and workforce managers looking to improve how shifts are planned, filled, and managed. 

    JoinedUp is part of Beeline and integrates with other Beeline solutions, enabling unified workforce management for contingent and shift-based staffing. 

    Most clients are up and running in under four weeks with support from our onboarding team. 

    Yes. JoinedUp serves hospitality, logistics, events, seasonal labor, and other shift-heavy industries with configurable workflows, roles, and views.

    Yes! JoinedUp by Beeline is a platform purpose-built to manage the complexity and scale of shift workforces. 

    The Beeline client service model goes beyond a traditional support desk. Every JoinedUp by Beeline client is paired with a Client Success Manager (CSM) and Client Operations Manager (COM) who act as strategic and operational partners. Together, they proactively guide your program, ensure continuous improvement, and align with your business goals. And our 24/7 global helpdesk ensures your program operators and users always have access to expert assistance.

    Your CSM focuses on strategic partnership and program growth. They help align Beeline’s technology and services with your organizational objectives, identify opportunities for innovation, and ensure long-term value. 

    Your COM is your day-to-day operational partner. They ensure smooth operations, oversee issue resolution, and drive continuous improvement initiatives.